Privacy Policy
PommpuAI Technology Private Limited · Last updated February 23, 2026
PommpuAI Technology Private Limited ("Company," "we," "us," or "our") operates the ZetaGalaxy application and related services (the "Service"). We are committed to protecting the privacy of children and their families. This Privacy Policy explains our information collection, use, disclosure, and parental consent practices concerning the personal information of our users, particularly children under the age of 13 ("Child" or "Children").
This Service is designed for and targeted to children under 13, and we comply with the U.S. Children's Online Privacy Protection Act ("COPPA") and similar laws globally. By allowing your Child to use the Service, you consent to the practices described in this policy.
PARENTAL NOTICE & KEY POINTS
1. INFORMATION WE COLLECT
We collect the following categories of information:
Information Processed During Use (Not Stored)
Information Collected Automatically
Information We Do NOT Collect
We do not collect precise geolocation data, contact information, or any biometric data beyond the temporary voice processing described above.
2. HOW WE OBTAIN VERIFIABLE PARENTAL CONSENT
3. HOW WE SHARE AND DISCLOSE INFORMATION
We are committed to minimizing data sharing and only sharing information as necessary to operate the Service.
a. Service Providers: We share information with trusted service providers who help us operate, maintain, and improve the Service, such as cloud hosting providers, infrastructure providers, analytics providers, and artificial intelligence processing providers.
When you use AI features: Your inputs are first processed through our servers for request handling, safety filtering, abuse prevention, and reliability. Limited information — such as nickname, grade level, and learning inputs — may then be shared with third-party AI providers such as OpenAI, Anthropic, or Google (Gemini) to generate responses. Parent email addresses and device identifiers are not shared with AI providers. We obtain user permission before sharing data with AI service providers. All service providers are contractually required to use information only to provide services to us and to maintain appropriate confidentiality and security protections. We may also process data internally for monitoring, logging, quality assurance, and misuse prevention.
b. Legal and Safety Reasons: We may disclose information if required by law, regulation, legal process, or governmental request, or if necessary to: Protect user safety Prevent fraud or abuse Enforce our policies Respond to security incidents
c. No Sale of Personal Data: We do not sell, rent, or trade personal information to third parties for advertising or commercial purposes. We limit sharing of Children's data and personal information
4. USE OF THIRD-PARTY AI SERVICES
We use third-party artificial intelligence services to generate responses and provide personalized features within the app. All AI providers are required to maintain appropriate privacy and security safeguards.
These providers may include, for example:
We may use one or more AI providers depending on availability, performance, reliability, or feature requirements.
No Training: Our agreements prohibit these providers from using children's data to train their AI models or improve their general services.
No Retention: Data shared is processed in real-time and not retained by the provider beyond the duration of the request.
Provider Updates: If we change or add new AI providers, we will update this policy and ensure all providers meet the same privacy and security standards.
How data is processed
When you use AI features:
Data use and training
Monitoring and safety
We may log interactions and process data internally to:
Monitoring may include automated analysis and limited human review when necessary.
User permission
5. SECURITY
6. INTERNATIONAL DATA TRANSFERS AND STORAGE
Our Service is operated by PommpuAI Technology Private Limited in India. The account information we collect is processed and stored on our servers located in the United States. Some processing may occur in the United States via our service providers. By using the Service, you acknowledge this transfer.
For users located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure appropriate safeguards are in place for international data transfers as required by applicable data protection laws.
Information may be processed and stored in countries where our service providers operate, subject to appropriate safeguards.
7. DATA SECURITY AND RETENTION
Security: We use commercially reasonable security measures to protect children's account information. This includes encryption and strict access controls. We instruct users not to share personal information in conversations.
Retention: We keep children's account information only for as long as necessary to provide the Service or as required by law, and then we delete it securely. As stated, voice data is deleted immediately after processing.
8. ACCOUNT DELETION AND DATA REMOVAL
9. PARENTAL RIGHTS AND CONTROLS
As a parent, you have the right to:
To exercise any of these rights, please contact us at hello@zetagalaxy.com . We will take reasonable steps to verify your identity as the parent before fulfilling your request.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy. If we make a material change to how we collect, use, or disclose children's personal information, we will notify parents by email (sent to the address on file) and/or through a clear notice in the Service. The updated policy will also be posted here with a new "Last Updated" date.
We encourage you to review this policy periodically. Continued use of the Service after changes take effect means you accept the new terms.
11. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us at:
PommpuAI Technology Private Limited
Attn: Privacy Officer
Email: hello@zetagalaxy.com
© 2025 PommpuAI Technology Private Limited. All rights reserved.
© 2026 PommpuAI Technology Private Limited. All rights reserved.
