TERMS AND CONDITIONS

For ZetaGalaxy

Last Updated: February 23, 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE ZETAGALAXY SERVICE.

These Terms should be read together with our Privacy Policy, available at: https://zetagalaxy.com/privacy

These Terms and Conditions ("Terms") are a legal agreement between you (the "User" or "you") and PommpuAI Technology Private Limited ("Company," "we," "us," or "our") regarding your use of the ZetaGalaxy mobile application, website, and related services (collectively, the "Service"). The Service includes, but is not limited to: (1) a voice-based AI conversational feature; (2) various digital games; and (3) a library of songs for streaming.

BY DOWNLOADING, ACCESSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A CHILD UNDER THE APPLICABLE AGE OF DIGITAL CONSENT (E.G., 13 YEARS OLD IN THE UNITED STATES), YOU ARE AGREEING TO THESE TERMS ON BEHALF OF YOURSELF AND YOUR CHILD, AND YOU ACCEPT FULL RESPONSIBILITY FOR YOUR CHILD'S USE OF THE SERVICE.

IF YOU DO NOT AGREE TO THESE TERMS OR OUR PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE SERVICE.

1. DEFINITIONS

  • "Service" means the ZetaGalaxy platform, including all voice AI features, games, music content, software, and related documentation.
  • "User Content" means any data, input, or communication generated by a user while using the Service, including voice recordings, conversations, text inputs, and in-game creations.
  • "Virtual Items" means virtual currency (e.g., coins, tokens), digital goods, unlockable features, or any other intangible items within the Service.
  • "Parent" means a parent or legal guardian who has provided verifiable consent for a child's use of the Service.

2. ELIGIBILITY AND PARENTAL CONSENT

2.1. The Service is designed for children under the age of 13 and their families. However, the Service is intended to be used only by children under 13 with the explicit consent and supervision of their Parent.

2.2. By allowing a child to use the Service, you represent and warrant that you are the Parent of that child, are at least 18 years old, and have the legal authority to agree to these Terms on the child's behalf.

2.3. We comply with the Children's Online Privacy Protection Act (COPPA) and similar laws globally. Our collection and use of personal information, including voice data and conversations, is described in our separate Privacy Policy. Before a child can use features that collect personal information, we require verifiable parental consent as outlined in the Privacy Policy.

3. LICENSE GRANT & RESTRICTIONS

3.1. Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial entertainment purposes only.

3.2. Restrictions. You agree not to:

  • Copy, modify, or create derivative works of the Service.
  • Reverse engineer, decompile, or attempt to extract the source code.
  • Use the Service for any commercial purpose.
  • Use cheats, automation software, or any unauthorized third-party software.
  • Harass, bully, or harm other users or exploit the Service to transmit harmful content.
  • Attempt to circumvent any security or access controls.

4. SPECIFIC SERVICE TERMS

4.1 Voice AI Feature

Voice Data Collection. To enable the voice conversation feature, the Service may temporarily process your child's voice recordings. In line with COPPA rules, we collect audio files solely for the purpose of responding to the child's specific, real-time request.

Data Use & Retention. We do not permit third-party providers to use children's data for model training.We do not use voice recordings and conversations for general product improvement, AI model training, or any purpose beyond fulfilling the immediate request without obtaining separate, verifiable parental consent. Audio files are deleted immediately after a response is generated. We do not retain them indefinitely.

AI-Generated Content. The AI's responses are generated by machine learning models and may not always be accurate, appropriate, or complete. We may use third-party AI service providers (such as OpenAI) to process voice, conversations and text inputs solely to generate responses. You acknowledge that the Company does not manually review every interaction. We use filters and moderation tools, but we disclaim all liability for the content of AI-generated responses. Parents are responsible for supervising their child's use of this feature.

4.2 Games

Virtual Items. All Virtual Items are licensed, not sold. You have no ownership interest. Virtual Items have no real-world value and cannot be redeemed for cash, sold, or traded outside the Service.

In-App Purchases. If the Service offers in-app purchases, you must use the payment methods provided by the app store (e.g., Apple App Store, Google Play). All sales are final unless otherwise required by law. You are responsible for managing purchase approvals (e.g., using device-level parental controls).

Gameplay. We reserve the right to modify, suspend, or remove any game or feature at any time without liability.

4.3 Music Content

The songs available on the Service are provided under license from copyright holders. You are granted a limited, personal license to stream this content solely within the Service. You may not copy, distribute, or use the music for any other purpose.

We strive to ensure all music is age-appropriate, but lyrics and themes are the responsibility of the original artists. We do not guarantee the perpetual availability of any specific song.

5. USER CONTENT & CONDUCT

5.1. You are solely responsible for all User Content. You must ensure it does not violate any law or infringe any third-party rights. Users should not share personal or sensitive information in conversations. Use of the Service must comply with applicable app store terms and policies.

5.2. We have the right, but not the obligation, to monitor, review, and remove any User Content at our sole discretion.

5.3. By submitting User Content, you grant us a worldwide, royalty-free license to use it solely to operate and provide the Service (e.g., processing a voice and conversation query to generate a response).

6. SUBSCRIPTIONS

6.1 In-App Purchases (iOS):

Certain features of the Service are available through auto-renewable subscriptions purchased within the iOS application.

  • Payment will be charged to your Apple ID account at confirmation of purchase.
  • Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
  • Your account will be charged for renewal within 24 hours prior to the end of the current period.
  • You can manage or cancel your subscription at any time by going to your Apple ID account settings after purchase.
  • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription.

Subscriptions purchased through the iOS application are billed and managed by Apple. Refund requests for in-app purchases must be submitted directly to Apple.

6.2 Purchases Made on Our Website:

  • Subscriptions purchased through our website are processed by third-party payment providers, including XPay.
  • These purchases are separate from Apple In-App Purchases and are not billed through Apple.
  • Website subscriptions must be managed or canceled through the user’s website account or through the respective payment provider.
  • Apple is not responsible for billing, subscription management, or refunds for purchases made outside the iOS application.
  • Refund eligibility and payment processing for website subscriptions are governed by the terms and policies of the applicable payment provider.

6.3 Separate Billing Platforms:

Subscriptions purchased on the website and subscriptions purchased within the iOS application operate on separate billing platforms and cannot be transferred between platforms.

7. USE OF ARTIFICIAL INTELLIGENCE

The Service uses artificial intelligence technologies provided by third-party providers (such as OpenAI, Anthropic, Google, or similar providers) to generate educational and interactive responses.

By using the Service, you acknowledge and agree that:

  • User inputs (such as messages, learning responses, grade level, and kid's nickname - not original name) may be processed by our servers and transmitted to AI service providers solely for the purpose of generating responses.
  • We use AI providers strictly as data processors acting on our instructions.
  • We do not use user data to train our own models.
  • AI-generated content may not always be accurate, complete, or appropriate, and should not be relied upon as professional advice.

You are responsible for reviewing AI-generated responses and using them appropriately.

8. THIRD-PARTY SERVICES

The Service may rely on third-party providers, including cloud hosting providers, analytics providers, and artificial intelligence providers.

These providers process data on our behalf under contractual obligations to protect user data and use it only for providing services to us.

We do not permit third-party providers to use user data to identify users or for their own independent purposes.

Your use of the Service may also be subject to the terms of those third parties where applicable.

9. AI DISCLAIMER

The Service uses automated systems to generate responses. We do not guarantee the accuracy, reliability, completeness, or suitability of AI-generated content.

The Service is provided for educational and informational purposes only.

10. ELIGIBILITY AND PARENTAL RESPONSIBILITY

The Service is intended for use with parental involvement where applicable.

If you are a parent or guardian, you are responsible for supervising a child's use of the Service and providing any required consent for data processing as described in our Privacy Policy.

11. ACCOUNT DELETION

Users may request deletion of their account at any time. Upon deletion, we will delete or anonymize personal data associated with the account in accordance with applicable laws and our data retention practices described in our Privacy Policy.

12. USER DATA AND PRIVACY

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, process, and share information.

By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

13. PRIVACY

Your privacy is important. Our Privacy Policy explains how we collect, use, and protect personal information, especially children's data. It is incorporated into these Terms by reference. You must review it.

14. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS DIRECTORS, EMPLOYEES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE PAST SIX MONTHS, OR $10, WHICHEVER IS GREATER.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company from any claims, damages, losses, or expenses (including attorneys' fees) arising from your or your child's (a) use of the Service, (b) violation of these Terms, or (c) violation of any law or third-party rights.

17. TERMINATION

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your license to use the Service ends.

18. GOVERNING LAW & DISPUTE RESOLUTION

12.1. These Terms shall be governed by the laws of India, without regard to its conflict of law provisions.

12.2. Mandatory Arbitration. Except for residents of jurisdictions where prohibited by law, any dispute arising from these Terms shall be resolved by final and binding individual arbitration administered by a recognized arbitration body in India. YOU WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

19. CHANGES TO TERMS

We may update these Terms from time to time to reflect changes in our practices, technology, legal requirements, or the Service. Continued use constitutes acceptance of the updated Terms.

20. CONTACT INFORMATION

For questions about these Terms, parental consent, or to request deletion of a child's data, please contact us at:

PommpuAI Technology Private Limited

Email: hello@zetagalaxy.com

© 2025 PommpuAI Technology Private Limited. All rights reserved.